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Older shaw box only displays "Not Authorized" on all channels.

Question asked by jcvanryn on Jul 16, 2013
Latest reply on Jul 16, 2013 by [shaw]ali

We recently dicovered our older digital box that is connected to the basement TV no longer works. It simply displays "Not Authorized" on all the channels. Our newer HD boxes that are upstairs still work fine. The TV downstairs is used by the kids, who hardly watch TV anymore.

I have tried unplugging it and reconnecting it with no luck, what else is there to try?

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