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Why does my Shaw HD box take me to random channels?

Question asked by dreav34 on Jul 17, 2013
Latest reply on Jul 17, 2013 by shaw-matt

so i have had Shaw HD box for about a month or two now and I was watching T.V. for a bit then switched to my video game console but when i switched back to watch T.V. (i did not turn the HD box off) it was a completely black screen but showing what channel i was on, so i flipped to other channels until i got to channel 42 (teletoon) it showed picture but not of the right program so i investigate and on the side of the program showing it said Cosmo T.V. so why is it that channel 42 or teletoon is showing Cosmo T.V. and channel 66 is showing some kind of sport when it supposed to be showing kids shows, past those two channels i get nothing my bills are paid so whats happening?

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