I have a Arris modem, the power is a steady green the DS is flahing green the other indicators are blank. The TV shows Code SOaoo which tells me I need to reset by pulling the plug. I did try this maybe not long enough.
Sorry to hear your services aren't working. We can definitely investigate with you. Was there any possible water damage to the services or are they just not working? I'd recommend taking a look at How to fix no dial tone on all phones issue for some quick troubleshooting steps, but I will also send you a direct message that you can find in your Community Inbox.
Retrieving data ...