AnsweredAssumed Answered

Internet - DNS?

Question asked by bonesjr on Jul 18, 2013
Latest reply on Jul 30, 2013 by shaw-matt

Hey Everyone,

 

Recently I've experienced some internet connection problems on a Desktop PC (wired connection) in our home. Oddly if I refresh the browser it will load sometimes, it feels completely hit or miss and random. Other devices are on the same network and don't seem to experience the same issues on our desktop PC. 

 

The following message appears when a page is not available to be shown.

 

"The server at [insert address] can't be found because the DNS look-up failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network."


I remembered hearing about Shaw having some issues with DNS in the Okanagan, BC region so I changed it to 8.8.8.8 & 8.8.4.4 respectively. (the above message is having google's dns.)

I've renewed and released my address, reset modem, etc.

 

Here is my ipconfig /all perhaps there is something amiss?

 

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Michael>ipconfig /all

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Michael-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : BC-AE-C5-69-D2-01

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::4af:8cdf:b085:e75%12(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.0.12(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : July-17-13 11:19:14 PM

   Lease Expires . . . . . . . . . . : July-18-13 12:49:14 AM

   Default Gateway . . . . . . . . . : 192.168.0.1

   DHCP Server . . . . . . . . . . . : 192.168.0.1

   DHCPv6 IAID . . . . . . . . . . . : 196914885

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-3F-D9-24-BC-AE-C5-69-D2-01

 

 

   DNS Servers . . . . . . . . . . . : 8.8.8.8

                                       8.8.4.4

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.{A9B0C4C8-13FD-4485-924D-CDB818E54562}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 9:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3412:237a:3f57:fff3(Pref

erred)

   Link-local IPv6 Address . . . . . : fe80::3412:237a:3f57:fff3%10(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled


I'm at a loss on what to do next and I'm sure it isn't that complicated. I would greatly appreciate any help offered!

 

Thanks,

Mike.

 

 

 

 

 

Outcomes