AnsweredAssumed Answered

portal failure

Question asked by carmensharpe on Jul 18, 2013
Latest reply on Jul 19, 2013 by [shaw]ali

we recieved a message portal loading failure and to press ok.  Pressed ok and the screen is now black with a small blue square with a white circle in it.  The remote does not have any connection at all. Is there anything I can do to fix it or reset it?