all english tv is good with picture and sound. but when i turn to chinese tv from 519-524.it all black and no sound.i am sure i buy the package already
I will send you a direct message to take a closer look, can you check in your Community Inbox please?
Sorry to hear you're having problems with some of your channels right now. Do you have more than one cable box, and if so can you let me know if you are not getting a picture or sound on these channels on every box?
i have four cable box. the two on the second floor can have and other two on first floor have not
Try rebooting, unplug the power for 30 seconds then plug back in,
After that, depends on your setup, TV and sound system, HD or non-HD terminal ect
thanks u suggestion,but not useful for me
Thanks qmzp22, please give Kevin's suggestion of disconnecting power from the cable boxes missing the channels and if this doesn't fix it, let me know so I can take a look from our end.
it still not work. still black and no sound
is it signal problem as my wifi is on second floor but there is no signal lose or something about signal shows on the tv. just full black
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