just bought 2 hd boxes and one of the boxes won't receive any other signals than on/off and guide. Tried restarting box and trying other remote. Not sure what happened. Clock also displays 24 hr instead of 12 hr
So your guide opens up, and you can turn it on and off, but no other remote commands work?
Could this be the issue? Troubleshooting IR Conflict - Can't change channel while TV is powered on
Otherwise I would think your box needs a reset
Good evening koreynova,
Since the remote controls are universal remotes, if you've tried using the remote from your other HD box which is working and this remote won't control the problem HD box either, this does point to a problem with the box itself (which might require a reset) or possibly interference, as Kevin pointed out. If the document above doesn't help let me know and I can help with resetting the HD box you're having problems with.
I wish I could set my Gateway with 24 hour clock.
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