we do not have a remote for 1 of our cable boxes.....can we use remote for our TV or the same shaw box remote for 2 separate boxes? Can we order a new Champ remote online?
You can use the same remote with 2 separate boxes, but only to control the box. Functions like mute, volume, and TV power won't work, so you would need to use the TV remote for those.
You would need to speak to an agent to order a remote. You can reach an agent by phone or via chat by clicking here or a [shaw]moderator may be able to help you. You can also get one at one of our retail locations.
I would be happy to help you, schwennshaw. I've just sent you a direct message, which you can view by accessing your Community Inbox.
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