AnsweredAssumed Answered

Cannot Enable Email Remote Access

Question asked by rwillis on Jul 30, 2013
Latest reply on Jul 30, 2013 by shaw-matt

I followed all directions on Enabling Remote Access on my webmail (twice!). I m doing this mainly to allow access to my email application (Thunderbird), running on my laptop, when I am at work and outside of the shaw domain.

 

- changed incoming server to pop.shaw.ca... it works fine and can receive emails.

- changed outgoing server to SMTP "mail.shaw.ca" port 587 (STARTTLS) and using login of <user>@shaw.ca.

 

I cannot connect to the outbound SMTP server. Its not even getting to the point where its logging in.

I even waited a day. Still not working.

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