I have the error message - first time tonight. I've gone through all the troubleshooting suggested. I have no channels and no information on the individual channel but the guide seems to work for show names. I have satellite subscription and just a plain HD box and only one TV (no splitters, coax tight, power on and off doesn't do anything). I will try coax directly into TV in the day light tomorrow and then I will give up and call for help. My question - are there any outages in the East Kootenays for satellite? Parts of your website say "under construction" tonight also. Any other ideas are welcome. Thank you.