internet has been down for 4 hours. the DS and US lights are flashing...
was on hold for 45 min via phone
location: north vancouver
we have wifi a wifi signal but it's not working
If DS and US are flashing together, it is usually not-authorized
Over-Usage suspension, bill overdue, or just a general system hiccup...
Or is US only lighting up from the DS flashing?
Can you try resetting your modem (please seeUnable to Connect to the Internet) and let me know if that does not correct the problem?
Retrieving data ...