I see that Shaw is implementing services agreements as posted on this page from the Shaw website.
Shaw - Bundle:Shaw Bundles
Surprisingly, this was done at the request of you, the customer!
Service Agreements will allow Shaw to make current equipment more accessible to its customers so that you can enjoy any and all of our content (depending on package of course).
Specifics can be found on the link in the above post or if you have questions don't be afraid to call or drop by a retail location or mall store and ask us in person.
At the end of the two year contract do you own the Gateway and two portals or is it a rental?
Just to clarify, the service agreements are just another hardware option for bundles and not mandatory. We still have rental and Easy Own options available.
After the 24 months, you will have the option of renting the hardware with standard rates, returning it, or starting a new agreement. This is subject to change as we may have other options after the term is over.
That doesn't seem like a very good option, but closer to what the competitors are doing, $499 for purchase right now, or $240 over two years, and still not owning it. - The next progression I predict is some promos for free rental for two years...
-Note to anyone, look at Easy-Own instead of just renting with this deal.
At the end of a two year agreement the Gateway and two portals will convert to the regular rental rates. At the end of the agreement you will have the option to re-sign with the existing equipment or you can upgrade to new equipment.
Just curious, what happens when you want to buy the equipment outright and not go on a two year commitment?
Shouldn't a customer get a 10% discount off their monthy service fee if they buy their equipment outright? Very similar to what Bell, Telus, and Rogers does when a wireless customer brings their own wireless device.
Hopefully we can clear a couple of things up.
We've made a few changes to our TV packaging:
Since my post on the subject was not answered in favour of this thread instead I will ask again..
Are your rates guaranteed for the length of the contract??
and to kevinds; easyown ties you into a 3 year contract, I don't think that's better.
I'm not sure how I feel about this rental yet, but I think it might be good, at least there are options!! I think Shaw needs to make a point to show that pay as you go is still an option though. This is a failing of Telus, everyone thinks you need a contract, and you don't, thus they go to Shaw. so don't make the same mistake Shaw.
Good day mpa,
The service agreements do not guarantee a fixed rate. They are more geared toward being able to have rental hardware included in your bundle.
Ok thanks Colin, I will definitely be taking a pass on this then! Why would I want to tie myself into an agreement that I have no idea what i'll be paying??
Couldn't agree more. Having choices is the important thing. If you don't know that there are other options you can easily be talked into a plan that doesn't fit your needs.
My point was only with EasyOwn, you own the hardware, with this, you don't.
I'm not 100% sure if I'm for or against this with the new information added, yet.
This could've been a decent option. Gives access to new tech for lower price, and can keep up with new releases too. I'm not sure if I would've bought into it or not. But the fact that it's a completely one sided agreement, and they can simply recoup any savings you thought you were getting by simply raising the prices over the 2 years you are locked in. It just makes this a HUGE NO! Red flags all over this one, sadly. I think they are at least trying, but it's hard to kick old habits.
Are the rates the same now whether you own the equipment or not? I can't find anywhere on the the site about that.
from what I understand, I believe it's $10 cheaper if you already own the equipment.
the website definitely needs a complete overhaul to make things more clear.
I think that is what shaw-lance said too.
Yeah the website is horrible from a users point of view.
That question is very similar to "Should I buy or lease my next car"? I bought a new car in 1990 and traded it in on a new one in 2005, when the cost of repairs reached that magic point where replacing made more sense. I plan to keep my 2005 until it too reaches that magic point. Both the 1990 and the 2005 got me where I wanted to go and back, had more features than I really needed, and were relatively economical to run. Leasing makes no sense for me as I don't have any way to write off the leasing costs, nor do I have any desire for new bells and whistles every 3 years.
Now if I knew that in 10 years I could switch on my Motorola 3510 and watch the same channels I do today, buying or EasyOwn would be a no-brainer. But I can't say that for even 5 years from now. Changes to channel frequencies and signal encoding render decoders obsolete much quicker. What makes it frustrating is that these changes don't always mean better TV, and there's no choice in the matter but to upgrade to a completely new decoder if one wants to keep watching cable TV. So I'm not convinced buying the equipment (outright or EasyOwn) is the right answer.
Call me a dinosaur - I want to use my car as a means of transportation, my phone as a means to talk to someone who is somewhere else, and my TV to watch TV programmes. I'm willing to pay for A/C and better suspension to make my travel more comfortable, a mobile phone so I call people from where ever I might be (and receiving a cell signal), cable TV so I can watch more than 3 or 4 channels and not have an antenna tower strapped to my house, maybe even a premium cable package so I can watch something other than mindless reality-TV offerings of the main networks. But as it is for buying a car, where I don't want to have to buy a power side door or trunk in order to get an backing-up obstacle warning signal or leather seats to get radio controls in the steering wheel, I want to be able to subscribe to the channels I want to watch. At an affordable price. And not have to blow a wad of cash to upgrade all my decoders every couple of years in order to keep paying $125/month (plus $50 for internet).
Is that too much to ask for? Maybe it's time to rediscover the book collection at the local library. On my way to the tar pits. (Written using an 8 year old desktop PC running Windows XP).
I tend to disagree with the leasing point of view. When Dish, Direct TV, Bell & Shaw went to MPEG4 and if you subscribed to a service that was only accessible with an MPEG4 receiver there was a program available to get the new equipment at either no or low cost. I have had most of my hardware for more than three years (three HDPVR boxes are six years old) and even at the base box price of $10/mth I have saved money.
If the providers changed their equipment requirements (not necessarily the equipment) more often, then there would be a better financial incentive IF you needed the updateded equipment to receive the services you want. My Motorola boxes are working fine, are covered by the Shaw warranty so I have no risk. I paid under $200 (when I actually had to pay) at the most and that would be gone in 22 months of $10 factoring in interest.
This smacks of the same thing Shaw did with their cable modems. People that paid for them up front got a discount, then Shaw slowly did away with a rental fee for the model (mine was long ago paid for) and I did quite well not paying a rental and making a purchase.
Shaw is a business and they have to make their profit somehow, rental fees are a great way to do it. The more they get people to do it, the more money they make. Just ask Dish Network who charges a fee per receiver attached rental or owned.
To each their own...
Over the years I've gotten a HDPVR and now a Gateway through the Easy Own solution,. Much better then paying over two years and then not owning it .. I don't know that this agreement thing is a good idea tho, you are locked into paying every month but shaw isn't locked into anything ?? That doesn't sound too great
I agree phant76, a one sided contract is just bad business. But I've also been reluctant going the Easy Own route, since this is essentially locking you in for 3 yrs. But at least you own the equipment after......
Yes once they get you to sign the 2 year contract they probably will own your soul as well LMAO!!! People complain equipment prices to high and don't want to pay for them, so the service provider try's to reduce your initial or startup costs by offering a 2 year contract to help people get cheaper equipment and then you guys start complaining they are the devil for trying to help you out. The main reason they just don't hand out 400-500 dollar HD PVR's to every tom, dick and harry that wants one is because of all the dirt bags in the past that have stiffed them.
Your going to watch TV, be on the internet or use the phone anyway if you want cheaper equipment costs sign the contract or pay full price up front. If you really believe that they are just trying to get you to sign the contract so once they have fulfilled their proposed quota then they are going to take away your life savings you should maybe put the pipe down cause you are WAY to paranoid folks!!
to clarify, im not opposed to them offering contracts. What im opposed to is a ONE_WAY contract. I must agree to pay them for 2 years, they agree to.......nothing. they can change what im paying for, they can double their rates, they can add some fees. and basically I am stuck paying them because I essentially handed them a blank check with no guarantees of anything.
Does this mean all of us existing customers will get a (another) free HD box?
Probably, if you take one of the new packages...I don't see why not
kevinds is correct - any customer (existing or new) is entitled to one free rental HD box with Personal TV at the non-grandfathered rate of $39.90/month before tax. If you are subscribed to an older TV package, it would need to be changed to the new Personal TV in order for the account to be eligible for the free rental HD box.
Looks like the 50 Internet package isn't available in my area yet and that would be the only reason I would change my grandfathered package and go to the "new" personal TV.
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