Random reboot

Discussion created by dkmcmanus on Aug 3, 2013
Latest reply on Aug 10, 2013 by shaw-lance

I do not understand how Shaw can be allowed to still sell this product....


About 15 minutes ago we were almost done watching a movie on movie central when right at the climatic end the PVR just randomly reboots. This is 100% unacceptable. We keep getting promises of new firmwares but nothing seems to be done... yet Shaw feels they're justified to increase our bills at the end of this month.


There are many features we have been told from day 1 that the team is working on but 7 months later still we cannot extend any none-live programs... still we have very basic usability issues.


I am not blaming any mods on this forum but I'd love to know what the execs at shaw think of this...