Good evening okanagan,
Would you be able to provide more details in your description of these pop up windows? Do you have Shaw Secure installed and do these alerts appear to be coming from Shaw Secure, or if not can you tell us more about where these pop ups seem to be originating from (e.g., from your web browser while surfing websites)?
Do you mean that McAfee is continuously detecting the infection "ZeroAccess"?
McAfee is very good at detecting the virus (ZeroAccess)... but unfortunately this virus is very technical and can not be removed by traditional methods. There is also many side effects caused by the infection; including the removal/disabling of many essential windows services (including Windows Firewall and Windows Update). If you are running our McAfee antivirus. Please call in and request a virus assistance callback from the Shaw Secure team.
Message was edited by: ss_phil - clarification if a specific virus is being detected.
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