AnsweredAssumed Answered

extra fee for home phone

Question asked by mpa on Aug 9, 2013
Latest reply on Aug 26, 2013 by dwaveyca

my parents have shaw home phone, and I recently found out they were surprised with a "rental" fee for some hardware that makes home phone possible.  however; I can find no mention of this fee anywhere on the website.  Is this common practice?   why is there a rental fee if it is equipment that is necessary to make the system work?   why is this fee hidden and not openly mentioned on your pricing page (maybe it is and I don't see it?)