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Is problem with HD box or with the Shaw server?

Question asked by malaika on Aug 11, 2013
Latest reply on Aug 11, 2013 by malaika

All weekend I have been having problems.  First, the remote stopped working. I did a refresh--turning off the box and restarting, but nothing.  Finally, after several tries, everything started working again except the input button.  Now two of the 4 Super Channel channels are blank--no error message, just no picture or sound.  Is there a problem at the Shaw end or is it my box?