Is the Internet down in Okotoks? Our modem has power light on, but receiving light is flashing
I haven't heard of any service alerts in the Okotoks area, but I would have to check your account to confirm that for sure.
Can you try resetting your modem please, and let me know if that changes anything? Just unplug the power and coax cable from the back of it for a minute, then put it back together. If that doesn't help I'll message you for your account information and have a closer look at the situation.
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