Internet cuts out every few minutes

Discussion created by tt01 on Aug 17, 2013
Latest reply on Aug 17, 2013 by shaw-colin

For the last few days my internet has been cutting out every few minutes. It's very inconsistent. Sometimes I don't have a connection for up to 5 minutes and other times it comes back after a few seconds. This happens while my computer is connected directly to the modem so it is not my router acting up. When have no internet all the lights on the modem are on and my computer shows a strong signal. Nothing out of the ordinary. I have replaced all the cables connecting to the modem but I am still having this problem. I contacted shaw and they think there might be a wiring problem. What do you think?