AnsweredAssumed Answered

Why is the screen blank when I press the guide button?

Question asked by angelooney13 on Aug 22, 2013
Latest reply on Aug 22, 2013 by shaw-matt

I Was watching a program thru shaw on demand.  Some vertical lines appeared on my TV screen, then zap! the digital box powered off.  I was able to immediately turn it back on with the remote, but now I don't have access to video on demand or the guide. I can only change channels by entering the channel on the remote, and the the screen goes dark between each channel change

Outcomes