atThis at 10:50 pm this evening, our TVS all started having the video and audio cut out and pixels forming. Unable to watch any live tv. Our PVR recordings were not affected. Between this and sproratic PVR problems, shaw's days are numbered.
I'm sorry to hear about the poor reception issues that you've been noticing since last night. It's possible that this may be a small short-term service issue affecting the area, but if you're still noticing the problem it would be best for us to try some troubleshooting steps. May we please ask you to check the steps outlined in this document? If you're still noticing poor reception after trying those steps, please let me know and I can look into this further for you.
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