How do I reset the password on my modem if I don't know the original password?
To reset the password on your Shaw wifi modem you will need to preform a hard reset. To do this you will need a paper clip or something that size to hold down the rest button on the back of the modem for 30 seconds. After the reset is complete and your modem is back online you can enter in your default password found on the label on the modem itself.
If you now want to change it from it's default password you can find instructions on how to do so here How to Change Your Wireless Network Password.
Please let us know if you need any further help with that!
Modem? WiFi modem from Shaw? The Cisco or SMC?
The default password is the serial number, which should also be on a sticker on the modem.
Got it. Thank you.
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