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Shaw email setup on Windows 7 Home Premium

Question asked by lorian on Aug 31, 2013
Latest reply on Aug 31, 2013 by kevinds

I have set up my father's shaw email on his new Windows 7 Home Premium computer through Windows Live.  Receiving his email works perfect.  Sending does not.  I have followed the "settings" instructions from Shaw exactly but when I hit send on my test email, the box opens that shows the user name and password (already in) and wants me to verify.  I do and the box just keeps coming up until I hit cancel.  Any suggestions?