Why does every channel on my tv show the message "one moment please this channel should be available soon" and then "ref code S0a00"
This error means that there is an issue with the signal getting through to your digital box. We have a great troubleshooting document at One Moment Please Error (Ref Code: s0a00) that should prove useful.
Pull the powercord to the digital box for 30 seconds. If channels are still getting this message, reconnect the coaxial cable on the back of the digital box and wall outlet, also splitter if there is one.
Also, are you other services working? If you have another digital box, is that getting the same error?
Curiously, I started seeing this error out of nowhere this week too.
I see other posts on this forum and around the web of people suddenly having the same problem. It's doesn't seem like a coincidence, but at the same time I suspect my 3416 (or Shaw splitter) has been acting up the last couple weeks. PVR recordings being interrupted so a 30 minute recording is in 5 chunks, watching PVR'd recordings or non-Live TV blacking out my screen and kicking back to Live TV constantly, and now all that followed by the s0a00 error.
I have a tech coming out on Friday. I hope they don't want to replace my 3416 with a 3510 haha.
That definitely sounds like a signal problem alexo, so it's good that we've got a tech coming out to fix that for you. Let us know if you're still having any trouble after Friday's service call though.
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