AnsweredAssumed Answered

Connection Drops

Question asked by dplusc on Sep 3, 2013
Latest reply on Sep 3, 2013 by [shaw]heather

I am having some serious connection losses going on here. And I have never experienced this with Shaw ever. The mornings are the worst, (5am - 9am) or so. The lights on my SB5102 all go out except for the power light, then they all come back on a minute or two later. This happens every couple of minutes, then it's fine for a bit, then it'll do it again a few times. Is my modem on the fritz or is Shaw reliability going down the tubes?