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Shaw PVR problems

Question asked by old_coot01 on Sep 5, 2013
Latest reply on Sep 18, 2013 by [shaw]jeff

SInce purchasing my Shaw PVR and expander pack I have occasional but consistent frustration with it. Shows stop recording part way through or don't record at all. Shows never stop recording and go overnight recording until either I notice it never shut off or the memory is all used up, the box reboots with no prompting on my part, the box freezes up and needs to be rebooted by me (most common problem), the program I'm watching gets stuck in a five to seven second loop, the sound quits in playback mode and I need to stop and restart the recording in order to restore the audio.

Here's my question: will Shaw simply replace the PVR for me or am I going to be forced into buying another PVR to get rid of this problem? Took me a long time but I've finally gotten the recordings down to less than fuller the hard drive. I can live with losing that now.