AnsweredAssumed Answered

Broadband 50 is Rarely 50 Mbps

Question asked by mmilotay on Sep 6, 2013
Latest reply on Sep 6, 2013 by jackal

I have had Shaw out several times to tune my connection, but I still find that I rarely get 50 Mbps from my Broadband 50 service. Here are some recent speed tests:

60% Speedtest.net by Ookla - My Results

80% Speedtest.net by Ookla - My Results

80% Speedtest.net by Ookla - My Results

77% Speedtest.net by Ookla - My Results

 

I am at a loss as to what can be done to get the service that I am paying Shaw for. Actually, if they are not able to consistently deliver the Mbps I am paying for, why are they billing me for them?    

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