It has been several years since you last held a round tab to get the feedback of your users, and this website is one of the products that is a culmination of that effort. However, Shaw is not listening to their customers again, which was the reason for the the round tables you held because customer bulking and lashing back at Shaw for their changes to their broadband policies at the time. Well Shaw is doing it again and not listening with regards to IMAP Mail support. Please take these comments to your managers. I am getting sick of waiting for IMAP support, everyone else supports it.
Reason for IMAP support: Smartphones Robust Functionalty
Reason Microsoft Exchange does not always work, not supported properly on most operating systems with the exception of Windows 8
These are just a couple reasons and many more. POP MAIL is OLD and very restrictive.