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Ongoing Internet Issues - Modem Resets

Question asked by sjcisme on Sep 10, 2013
Latest reply on Sep 10, 2013 by redspruce

We have had ongoing with modem resetting upto 10 times per day.  We have had 5 technicians (2 "Senior") here in the past 4 months, with no resolve.  Has anyone else had these ongoing connection drops?  Did it get resolved?  How?