I have lost the HD channels, what happened?
Lost in what way? Gone from the Guide? Not authorized? One Moment Please?
Which model of terminal do you have?
We are happy to help out with this but we will need some more information. As kevinds asks, what error message do you see or is it just a black screen?
If you have one of the new HD guide boxes it may be the HD overlay feature that has made it seem like you are missing HD channels. https://community.shaw.ca/thread/8250
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