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Charged for equipment I wasn't supposed to get charged for and got a Non sufficient funds charge, can I ask for a refund from shaw?

Question asked by liki28 on Sep 13, 2013
Latest reply on Sep 13, 2013 by shaw-colin

Hey everyone,

 

I recently ended my free TV Cable promotion with Shaw. They charged $545 on my account which was empty. Then they returned the money because I didn't have enough funds, and then my bank charged me $45 for not having sufficient funds in my account!

Why did Shaw cable charge me when the Shaw operator told me that once they take back the equipment, they are not supposed to charge me that amount?

I'm wondering if I am able to get Shaw to pay my $45 back which was charged by my bank because they charged me a fund I wasn't supposed to pay.

 

Please help me out,

Kim

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