I have call waiting on my phone and when I answer the second line it quite often drops the first call when I go back to it. How can I fix this?
Does the call drop right away or does it drop over time? Do you have a second phone in the home which you can test this on to see if it is equipment specific?
It drops right away, as soon as I switch back the other call is gone.
Do you have another phone you can test this on? Have you always had this issue?
Yes I have another phone and a cell phone so when both phones call the number, 9 times out of ten I lose the second call.
I'm going to try a couple things from here. I will need to access your account. Please check your Community Inbox for a direct message from me.
Retrieving data ...