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Recordings being split into two

Question asked by crash7 on Sep 17, 2013
Latest reply on Sep 17, 2013 by crash7
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I'm having an issue when recording anything with my Gateway. Recordings are being split into two separate recordings with some of the program even missing. For example, a one hour show may record as an 11 minute recording as well as a 46 minute recording with the remaining 3 minutes missing. This issue is not related to any certain program or show. I do have a Seagate 1TB expander, which I purchased from Shaw, connected to the Gateway. It is properly installed and is recognized so I can't see that being the problem.