I can display the guide but when I push ok to select the channel, I have a black screen. Works fine on my other tv. Help!!!!
Can you also try undoing and reseating the coaxial cable at both ends (from the wall outlet and the cable box) please? After that, power cycle once again and let me know if that helps.
Hi there firstname.lastname@example.org,
Can you try powercycling your cable box (just disconnect power for 5-10 seconds, then reconnect) and let me know if this changes anything?
I tried that but it didn't work.
OK - now it works. Thanks!
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