I, by accident used the wrong tv control to start the tv and lost all access with the cable, How do I reset and correct this situation. Thank you and make it a great day
Hi there j-p
It sounds like your TV might be on the wrong input. If that's the case, first make sure your cable box is on (CBL then Power on your Shaw remote) then on your TV set itself (or on the original TV remote if you have it), look for a Source or Input button. If you have an HD box, most likely you're on an HDMI input, but try them all to see if you can get a picture back.
Let us know if this works.
Matt, thank you so much, did reset with no problem. Your advise was clear and easy to follow. you're a great benifit to our online help line. Good night and have a great week.
For sure you're welcome j-p! Happy to help.
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