I get a recorded message stating that your "carrier does not have the correct access code" . So how do I make that call ?
I have dialed the number correctly at least half a dozen times , same recording.
Hey there keithgriff
I've heard that error message in cases where long distance has been disabled from this end, or if one is using a third party long distance provider (someone other than Shaw).
Have you asked us to use another provider for long distance at any point?
No third party involved . Phone is 100% Shaw.
Alright, thanks for confirming.
I'll send you a direct message to get your account details and check things on this end. Please check your Community Inbox for a message from me.
Retrieving data ...