Got Shaw Gateway setup yesterday , its great , just couple of question . Can you change the font size on the guide and the portals don't seem to turn off , the TV goes off just fine, I understand the main Gateway box stays on . Any ideas?
Good afternoon fwed
Congrats on the new Gateway. I'll be happy to answer these questions for you.
There is unfortunately no way to adjust the font size on the Gateway guide. This is something we've received much feedback about, so I hope it's introduced at some point. The portals are actually supposed to stay on, just the same as the Gateway does. They do go into a standby mode after a period of inactivity though, which reduces power consumption. It is okay to unplug them if you need to at any point.
I hope that helps. Let me know if you have any further questions.
As an aside, I got the Gateway about a week ago and it is such a step up from the old guide and the 3416 it's not even funny. If anyone is on the fence and see it on sale, jump on it. It's a new system to learn but it's worth it IMO.
I did the same thing as you some time ago and felt the same thing; glad I made the choice when I did. It's funny to think that years ago I was satisfied with just a VCR and resisted getting a PVR, yet once I did it was night and day. And now having gone from the 3416 to the Gateway, same experience - just happy it only took me days instead of months or years.
With regards to unplugging it, we advise not to do that, as it could interfere with things like "Software updates, log uploads, resource updates".
The portals themselves don't draw that much power, but do get warm to the touch as they are convection cooled. Portals shouldn't be placed in enclosed settings, or on top of equipment that is generating heat. I think jetranger actually measured the portal draw, maybe he can shed some light onto that
I recall 9 watts from somewhere.. Something about being the least power usage of any terminal on the market from any provider?
I just measured it again and it is 0.08A or 9Watts. So, at my current electrical rate of $0.08/kWh, each Portal costs me $6.31/year or just under 2 cents a day to run.
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