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Why was I charged for my equipment?

Question asked by sozerv on Sep 25, 2013
Latest reply on Sep 25, 2013 by shaw-colin

Recently I contacted Shaw in order to terminate my internet connection because I am moving to a new place that already has one. Even though the lady on the phone told me that I might see a charge on my account (~ $102), she said that it will be deleted as soon as I return the equipment, which I am not planning to keep. The termination of my internet connection will take place on October 31st. What should I do? Should I pay it now and hope for a refund later or should I leave it as it is and it will be deleted when I return the router? It is annoying that they charged me 1 week before the end of the month.

 

I will appreciate any help here.

 

Sot

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