Been with Telus my whole life, changed to Shaw a few months ago, and this is the second time service is out - WTF? Maybe time to go back!
Sorry for the phone trouble that you've had marcellobarone, I know it's a frustration when you service is interrupted like that. We've since resolved the issue on our end, but if you're still having any trouble please try the steps here. If this fails, let us know and we'll ensure it's resolved ASAP.
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