AnsweredAssumed Answered

Internet Dropping Out - Online Light off

Question asked by supalawlcat on Sep 29, 2013
Latest reply on Sep 30, 2013 by supalawlcat

My internet has periodically been dropping out. When this happens, the "send" light on the modem flashes, and the "online" light isn't illuminated. This happens a few times a day for about 5 minutes or so, and then works again.

 

This is my modem:

https://community.shaw.ca/docs/DOC-1295

 

It is black though.

 

(Note: It is not this one, despite it being black:)

https://community.shaw.ca/docs/DOC-1292

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