Hi, I can not get picture on my pvr, there is only sound. HELP
I can help you with this but a bit more information would be useful, please.
Is this issue happening on all channels, or just some?
Does your sound route through an external speaker system (surround sound) or just from your TV?
Which type of connection are you using for audio (HDMI, component, etc...)?
This is happening on all channels, it was working fine last night. The sound is through surround sound.
Its a smart tv so I checked to see if the picture worked on Net Flex and it does.
Sounds like the TV may be on the wrong input mode, or maybe there's an issue with the video connection between the PVR and TV. If the inputs/connections are correct then I would suggest resetting the PVR by unplugging it and plugging it back in.
Can you let me know how the video connection arrives from the PVR to the TV?
I did unplug it and it did not help.
the TV connection is through the receiver.
Did check the input mode and all was fine there too.
I would try running HDMI from the PVR directly to the TV. If you're getting audio output it's safe to say that the PVR is working, so we need remove the receiver from the equation to be sure it's not presenting a problem.
Has this issue been resolved for you yet?
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