i do not have sound and imae on my tv but i get the guide. can you help me
can you help me ?
What happens when you tune to a station? Any error messages?
when i tune i get the description on rectangular box of channel that i selected at the button of screen but no image?
And no sound at the same time? All channels or just some?
Which model of terminal? Which channels?
Were you able to resolve this issue? I would recommend disconnecting the power from your box for 30 seconds. If this does not solve the issue please let us know and we will send you a direct message to take a closer look on your account.
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