My phone gives a busy tone before i could even dial in any number.
Good evening cmanese
I can take a look into this for you and help with solving it right away. The first thing I'd suggest is a reset of your digital phone terminal.
To reset it: Unplug the power and coax cables from the back of it, then remove the battery. Confirm that all the lights are off on the front of it, and then put it back together. There is also the option of resetting with the button on the back of it. We have some instructions on that located here: How to perform a DPT Pin-hole Reset
This document may also come in handy: No Dial Tone on All Phones. There is a lot of info there for troubleshooting issues with no dial tone in general.
Let me know if you need any further assistance.
Thanks Colin. The fix you have indicated worked. Kudos to you.
Has the phone issue you were experiencing been resolved?
Yes, thank you.
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