After being off for only a few hours all the channels show: "to be announced" and we have to wait about 30 minutes before all the programming info returns.
The box will lose it's programming info in the event that it loses power completely. Or, if there is any lack of signal or signal loss in the cable connection to the box it can result in some or all of the Guide info being lost.
When you turn the box off, are you severing the power completely, or just turning it on/off with the remote or power button on the box?
That is normal behavior, doesn't matter how long it has lost power though
Were you able to resolve this issue?
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