My phone has no dial tone unless it is plugged in directly into the modem. What about my other phone jacks? Why are they no longer working?
Hard to say exactly why the phone jacks stopped working, but usually it's something to do with a fault in the wiring somewhere. If you have confirmed the phone modem is working, I'd recommend that if you have a cordless phone system to plug the base into it and then position your satellites somewhere in an accessible place in the interim. We'll need to get someone out to investigate and fix the house wiring for you, so you'll find a direct message in your Community Inbox momentarily to get your account info to set that up.
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