Still having issues with the phone. currently its down. lights go from power/ us to ds, flashes several times then restarts.. This has always been a problem that has been acurring since we got this about 2 years ago, just never this bad. I live in the Caledonia, ont. area. I tried the reset button located at the back several times to know avail. its not my phone lines cause i have the phone hooked direct to the box itself. Do i need to go back to the competition to have a phone? they have been offering same service for a cheaper price currently.