We have reset the phone modem and it still doesn't work. Suggestions please
Hey there dcousens
Next thing I'd suggest is to try plugging a phone directly to the modem. That will help narrow things down a bit further. See this for further detail: How to connect a phone directly to your Digital Phone Terminal
If that isn't of any help please let me know and I'll take a look at things from this end.
No it didn't work
Okay, thanks for trying.
I'd like to check things on this end for you. I'll message you for your account info and we'll go from there. Please check your Community Inbox for a message from me.
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