AnsweredAssumed Answered

Unable to Load Webpages

Question asked by tthepsou on Oct 7, 2013
Latest reply on Oct 8, 2013 by slayernine

I started experiencing problems with my Shaw internet on the weekend.  A quick google search of the problem suggests I'm not alone.

 

For some reason I can go to certain webpages such as facebook.com or google.ca without an problem but when I try to click on links or do searches the internet slows to a grinding halt and either takes a long time to load or just quits altogether. When trying to visit other sites by entering the URL into the search box this also happens.  Connectivity to Apple App store and other sites using iPhones and iPads has also been frustratingly slow.

 

I've rebooted the gateway, the modem and the devices a number of times and there has been no improvement.

 

Does anyone know what is going on or how to address this issue??

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