According to my monthly bill, I have the "Personal TV" lineup. When I look at the Shaw Plan Personalizer Channel Listing for the Personal TV lineup, it says that channel 302 (SportsNet ONE Companion) is included in the Personal TV package. However, last night I attempted to watch this channel, and it gave me an "Unauthorized" message, and gave me a prompt for ordering information.
Does my box need to be reset on the backend? Do I not actually have this channel?