Hi I have WIFI connection installed on the main floor 3 days ago. I moved the router upstairs last night and lost the internet connection since then. Apart from the Power light is on, others are just flicking. Any advice would be appreciated.
Which modem do you have?
All lights are flickering? Just one at a time?
Is it the modem you moved? If so, I would recommend you try the steps we have here. If you've moved your modem to another cable outlet though, it's possible that outlet isn't active. If you'd like for that outlet to be activated, that's something we can help you with.
Let us know though,
It is CISCO modem. Matt, can you advise how to activate the cable outlet? Thx.
Sure, this is something that we'd need to get a tech to do for you. I'll send a message to your community Inbox to get your account details.
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