AnsweredAssumed Answered

Certain addresses not resolving

Question asked by dancouver on Oct 8, 2013
Latest reply on Oct 8, 2013 by dancouver

Hello

I hope someone can help here because shaw are not able to help.

 

I have a ISP hosted mail server which I access successfully on Shaw public wifi, and other networks, but not with shaw cable through wifi since 1 week ago.

 

Steps taken

* usual device restarts/resets

* new static dns addresses enter into router config

* flush and reset of old shaw router

* new shaw router installed

* test using various tools to ping the mail server from around the world - with success

* even shaw can ping the mail server from their office.

 

In their words, they have run out of solutions and their tests show circular routing hence the timeouts.

 

Any ideas/workarounds?

 

Thanks

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