AnsweredAssumed Answered

Certain addresses not resolving

Question asked by dancouver on Oct 8, 2013
Latest reply on Oct 8, 2013 by dancouver


I hope someone can help here because shaw are not able to help.


I have a ISP hosted mail server which I access successfully on Shaw public wifi, and other networks, but not with shaw cable through wifi since 1 week ago.


Steps taken

* usual device restarts/resets

* new static dns addresses enter into router config

* flush and reset of old shaw router

* new shaw router installed

* test using various tools to ping the mail server from around the world - with success

* even shaw can ping the mail server from their office.


In their words, they have run out of solutions and their tests show circular routing hence the timeouts.


Any ideas/workarounds?